Acquisitions.com Complaints: What to Check Before You Sign
This page is not a complaint database. It summarizes the concerns prospective buyers and advisors commonly raise about this type of service, and how Acquisitions.com addresses each one per its own published materials, so you know exactly what to verify before you sign.
+ Follow Acquisitions.comWe have not collected or verified individual customer complaints, reviews or ratings for Acquisitions.com. What follows is a list of the concerns a careful buyer or advisor should check before signing, based on how retainer-based advisory and advisor-partnership models generally work, matched against what the company states about its own terms.
What to check before you sign
1. A retainer is paid before a business is found
The concern: paying a retainer (typically ~$10,000) upfront, before any specific business is identified, is a real cost with no guaranteed outcome by a fixed date.
How the firm addresses it: the retainer funds a dedicated advisor's work — AI-driven sourcing across 15+ marketplaces daily, off-market outreach, LOI drafting and due-diligence support — toward a target of 60–120 days to close. That timeframe is stated as a target, not a promise.
What to verify: what happens if no suitable deal is found in your target window, and whether any portion of the retainer is refundable or credited.
2. Down payment and loan risk sit with the buyer
The concern: in the firm's funding structure, the buyer brings about 10% of the price (which can come from investors) and signs for the bank loan that funds the rest. If the business underperforms, the buyer carries that financing risk, not the advisor.
How the firm addresses it: the advisor introduces funding partners, investors and lenders as part of the engagement, and the seller often carries part of the price, which can reduce the bank's share. The firm does not assume the loan or guarantee the business's performance.
What to verify: your personal liability on the loan, what happens if the seller note or investor terms fall through, and your own downside plan.
3. Targets are not guarantees
The concern: figures like 60–120 days to close, 5–7x EBITDA multiples for optimized sell-side businesses, 30–60% average AI cost reduction, and an 8–12x roll-up exit multiple sound like promises.
How the firm addresses it: the firm itself labels these as targets or averages, not guarantees. Timelines depend on the deal; multiples depend on the market and the business; cost reduction is an average across implementations, not a promise for any one company.
What to verify: ask for the range of actual outcomes behind any average or target you're quoted, not just the headline number.
4. The advisory partnership's track record is short
The concern: the advisory partnership launched in 2026. Even if the firm itself has 10+ years and $1B+ in transactions advised on the buy-side, the advisor-partnership model specifically has a limited history to evaluate.
How the firm addresses it: the partnership requires an application, interview, background check and certification before an advisor goes live, and the firm runs and pays for ads rather than leaving lead generation to a new advisor.
What to verify: ask directly how many advisory partners are currently active, in which states, and for how long, since this is not detailed in the firm's general marketing materials.
5. Guarantee conditions
The concern: a "$30,000 in retainers in 2 months, or your money back" guarantee is only as good as its conditions.
How the firm addresses it: the guarantee is written, but conditional — it applies only if the advisor takes every booked call and uses the provided script.
What to verify: get the exact refund process in writing, including how "every booked call" and "the script" are defined and tracked.
6. Licensing varies by state
The concern: acting as an acquisition/business advisor can require a license or registration in some states, depending on the services performed.
How the firm addresses it: the firm states that in most cases a license is not needed, but that this varies by state and deal structure.
What to verify: confirm licensing requirements for your specific state, ideally with your own attorney, before you sign the partnership agreement.
Not a franchise, by the firm's own terms
One thing prospective advisors sometimes assume, incorrectly, is that this works like a franchise. By the firm's own published terms it is an advisory partnership: no franchise fee, no royalty, no revenue share, and clients pay the advisor directly. Compare that structure, in writing, against any franchise disclosure document before assuming the two are similar.
Frequently asked questions
Are there verified Acquisitions.com complaints?
This page does not report a complaint database, BBB rating or customer reviews. It lists the concerns a careful buyer or advisor should check, based on how this type of retainer and advisory-partnership model works, matched against the firm's own published terms.
Is the retainer refundable if no deal closes?
Not stated as a blanket policy in the firm's general materials. This is a specific term to confirm in writing before you pay a buy-side retainer.
Is the advisor guarantee unconditional?
No. The written guarantee of $30,000 in retainers in 2 months (or the fee back) applies only if the advisor takes every booked call and uses the provided script.
Do I need a license to become an advisor?
The firm states that in most cases no license is needed, but this varies by state and deal structure. Confirm your state's requirements directly.
Is the advisory partnership a franchise?
No. There's no franchise fee, no royalty and no revenue share; clients pay the advisor directly, with one advisor per state.
Where to go next
Confirm current numbers on a call before you commit either way, buying a business or becoming an advisor.